Hadaway Tool
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Contact · Newark, DE 19713

Send the print: the first thing back is a call with questions, then a fixed written price

This is how a job starts at our jigs and fixtures shop: you tell us what the tooling has to do, we read the drawing, we call. No online prices, no cart. The written quote is the only number that binds either of us.

STEP · DXF · PDF Sketch with dimensions Worn sample Qty 1–50
Request a quote

Tell us about the job

Fields marked are needed. The rest make the first call shorter.

We call with drawing questions. It's quicker than email.

So we know whether it's pickup or freight.

If you came from the fit check, this is already filled in. Edit it if anything changed.

After you send this, email the STEP, DXF or PDF to [email protected] with your name in the subject. Photos of where the part sits help too.

We price from a sketch, a print or a sample. Never from a description over the phone.

What to send

Files that get a faster answer

Send the print. If you don't have one, send the part and a photo of where it sits.

  • STEP
  • DXF
  • PDF print
  • Hand sketch
  • Physical sample
  • Photos in place

A STEP model plus a PDF print is what we'd pick every time. The model gives geometry; the print tells us which features matter and what tolerance you actually need. A model alone leaves us guessing whether that 0.500 in bore is a locating fit or just a hole.

A DXF is fine for flat work: guard panels, brackets, base plates. Tell us the thickness and material, since a DXF never does.

A hand sketch works if it has dimensions and marks the faces that locate. A photo of a napkin is fine. A photo of a napkin with no numbers is not.

A worn sample is how most repair and reverse-engineering jobs start. Ship it or drop it off; we measure it on the granite plate and draw it as a DXF or STEP you keep.

Files over about 20 MB tend to bounce. Zip them, or ask us for another way to send.

After you press send

What happens, and roughly when

  1. Files by email

    Email the STEP, DXF, PDF or photos to [email protected] with your name and company in the subject so we can match them to the form.

  2. Drawing review and a call

    A call once the files are in, from the person who'll build it. Expect questions about datums, loading direction and whether that tolerance is real.

  3. Fixed written quote

    A price and an estimated ship date, with outside heat treat or powder coat called out as its own line. It's the only binding figure.

  4. Build, measure, ship

    Lead times run 2 to 5 weeks depending on the job. The full run is on how a job runs.

Before you send

Things buyers ask on the first call

No. The number always turns on something nobody mentioned: the clamp count, a hardened pad, a pocket that needs a second setup. Send a sketch with dimensions and we'll price it properly.

Send it and we'll read it. Your drawings stay yours either way; the terms of work say so.

Yes. Fixtures go out bolted into a plywood crate by freight, and the freight cost is a line on the quote. Most local customers pick up at the door.

For the parts, no: one to fifty is what we take. For the fixture a production shop would run them on, yes. Try the fit check first if you're unsure.